MISSION: Design digital solutions based on customer and business needs and ensure its effective implementation
SCOPE OF RESPONSABILITIES:
Work as an agent of change, looking for improve the efficiency and bring value to the company. Doing this from analysis, improvement of processes, design new digital solutions and documentation.
Organize the demands from business and convert into project management, stating clearly for the stakeholders: scope, timeline and expectation
Map existing processes, identifying resources, detail tasks, connections with different areas, systems interfaces and understand bottlenecks and constrains
Stimulate the discussion with project stakeholders to identify solutions for the constrains identified and potentials redesign of the process flow
Translate the feasible ideas into process map on a to be version, detailing with the tasks to be performed at a level for reimplementation of the process and/or an IT developer be able to design the solution using an available technology existing the Mercosul
Follow up with stakeholders or IT developer the proper implementation of the process and redesign the errors identified
Assure the changing process was performed and automation / redesign was properly implemented.
Working collaboratively with the online and technology teams, helping the team to deliver business critical online products and services.
Work within a highly focused, dynamic, and agile division that focuses its principles and deliverables to business
Participating in system design reviews.
EDUCATION & EXPERIENCE REQUIREMENTS
Degree: Bachelor’s degree on Business Administration, Engineering, IT and related
Knowledge of back-end languages: Excel, RPA, Phyton, Machine learning, SQL and BI tools (such as Qlik Sense); Knowledge of APIs and Microservices development
Experience in Project management and process mapping as IT Architect or similar role
Desirable integration patterns and Digital solutions
Creative, outside-the-box thinking and problem-solving approach
Mercosul Line part of the CMA CGM Group is a world leader in maritime transport and logistics. Mercosul Line is one of the leading players in Brazil's domestic container shipping market. It offers comprehensive and integrated services for greener transportation.