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  • Publicada em 06/11/2020
  • v2126719

Network Service Engineer III

0111 Equinix Do Brasil SolucÕes De Tecnologia Em InformÁtica

Sênior

Network Service Engineer III

0111 Equinix Do Brasil SolucÕes De Tecnologia Em InformÁtica

A vaga encerra em 9 dias!
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    Faixa salarial a combinar
  • Ícone de localização
    Rio de Janeiro

Descrição


Descrição:

Network Service Engineer III

 

Equinix is one of the fastest growing data center companies, growing connectivity between clients worldwide. That’s why we're always looking for creative and forward-thinking people who can help us achieve our goal of global interconnection. With 200 data centers in over 24 countries spanning across 5 continents, we are home to the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations and complex cloud and application solutions.

 

At Equinix, we make the internet work faster, better, and more reliably. We hire hardworking people like you who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and it’s our authentic, humble, gritty people who craft The Magic of Equinix. We share a real passion for winning and put the customer at the center of everything we do.

 

Job Summary:

 

Responsible for: network design and planning, capacity management, vendor evaluation, activation and deactivation of customer services, troubleshooting and fault resolution of reported and detected faults, performing effective maintenance to the equipment to prevent faults from occurring, procurement and installation of equipment for expansion and new services.

 

Responsibilities:

 

Deployment

· Deploys new hardware (single-vendor) per the documented guidelines · Engages with GNA in validation of new hardware · Conducts NOC training and performs RMA actions · Engages in port and device and customer migrations · Performs network tools and new features deployments · Responsible for new feature enablement

 

Product Development Lifecycle Engagements · Requirement Phase: Provides feedback as the voice of the customer to the product and development communities, based on customer queries and trouble-tickets · Test Phase: Participates in SIT and UAT new feature testing, as well as network device testing · Performs comprehensive testing and identifies key customer issues · Sustaining Phase: Trains and transitions from deployment teams during deployment activities · Manages and sustains the deployments with a goal to deliver to the highest levels of customer satisfaction on Equinix products

 

Service Delivery

· Performs network service fulfillment for quote to cash transactional tickets for all network and datacenter products (Interconnections, DCIM etc.) · Ensures successful fulfillment of the Software triggered provisioning (e.g. VC's and RI's) · Reviews the metrics and identifies opportunities to improve the efficiency of the fulfillment (per customer and per transaction)

 

Innovations

· Participates in events like Sparkathon to trigger innovation in process and products · Uses the shared lab setups to practice the exercises published by the NetOps Technical Leadership team · Participates in Simian Army based Tech drills focused on driving service excellence targeting a (break, learn, fix, resume) exercises on lab setups · Engages in creating automations to perform these drills (Chaos monkey equivalent)

 



Outros requisitos:

Qualifications:

     * Bachelor's Degree;

     * Proficiency in English is mandatory;

     * Knowledge of DWDM based transport solutions and concepts required

     * In depth knowledge of SONET and SDH is required

     * Understand the Optical Network Architecture

     * Working knowledge of 1, 10 and 100Gbps Ethernet, SONET, SDH and OTN switching.

     * Familiarity with the operation of Data Centers, POP and ILA sites.

     * Must be able to understand and operate various networking tools and databases.

     * Ability to work under pressure with a diverse team.

     * Ability to work under minimal supervision.

     * Attendance and punctuality are both essential functions of this position.

     * Understand space requirements, demarcation points and AC/DC power.

     * Understand Optical Switch Protection

     * Must be able to understand and operate various networking tools and databases.

     * Working knowledge of different fiber type is required

     * Knowledge of switching technologies (802.1Q, STP, RSTP, PVST+) is plus

     * DWDM/optical certification a plus.

     * Familiarity of Cisco, Infinera gears and Ciena ROADMs, COADMs and Waveservers, including commissioning, troubleshooting and provisioning of new circuits and services.

 

Empresa

A Equinix é uma das maiores empresas de Data Center em crescimento, aumentando a conectividade entre clientes ao redor do mundo. É por isso que estamos sempre em busca de pessoas criativas e visionárias para nos ajudar a alcançar nosso objetivo – a interconexão global. Com mais de 190 data centers em mais de 24 países espalhados pelos 5 continentes, somos a casa da Nuvem, suportando mais de 1000 empresas de Cloud e Serviços de TI que são diretamente ligadas à inovação e desenvolvimento tecnológico. Somos apaixonados pelo desenvolvimento de áreas como arquitetura de redes e software, desenvolvimento de software, operações de redes e aplicações complexas relacionadas a Cloud.

 

Na Equinix, fazemos a internet funcionar mais rápido, melhor e com mais confiança. Nós contratamos pessoas talentosas que crescem resolvendo problemas difíceis e lhes oferecemos  oportunidades de aprimorar novas habilidades, experimentar novas abordagens e crescer em novas direções. Nossa cultura está no coração do nosso sucesso e são nossos talentos que constroem a Mágica da Equinix. Eles compartilham uma verdadeira paixão por vencer e colocam o cliente no centro de tudo o que fazem.

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