Descrição: Mapear o fluxo de processos do atendimento para identificar pontos de dor, oportunidades e insights.Identificar potenciais bugs e oportunidades de melhorias no processo end-to-end e envolver todos os stakeholders impactados.Analisar o impacto de novos projetos ou recursos nos processos de atendimento e na experiência do cliente.Criar e manter documentos utilizados pelos times de aten...
Descrição: Ensure the proper process of for taxes calculation are in place, by planning ahead and implementing ways to fulfill the mission and the goals of the area efficiently and effectively;Advise the senior leadership on regulation changes and possible impacts to the business;Support the team in any queries relating to the day-to-day activities, tax treatment or any other doubts;Responsible...
Descrição: Ensure the proper process of for taxes calculation are in place, by planning ahead and implementing ways to fulfill the mission and the goals of the area efficiently and effectively;Advise the senior leadership on regulation changes and possible impacts to the business;Support the team in any queries relating to the day-to-day activities, tax treatment or any other doubts;Responsible...