valued added supplier.They manage and continuously improve the customer experience level and supports sales representatives, operation team and CS Manger monitoring and analyzing the different KPIs.Responsibilities
Descrição: The Customer Service Representative ensures that customers are provided with the best service accurately including any vital coordination with other areas.• Maintain constant communication with sales
areas to upload in the system.Forecast performance analysis:Focus on statistical forecasts of the most representative and Managers on potential leading indicators (exogenous variables) containing high correlation with sales Data Science.Solid experience as a Statistician and Data Scientist with a focus on demand forecasting (sales