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A GE faz. Presente no Brasil há 94 anos, a GE fornece produtos, serviços e soluções inovadoras para ajudar o País a vencer seus desafios de infraestrutura e melhorar a vida das pessoas. Nós cuidamos da saúde, desenvolvemos a energia, construímos e movemos o Brasil. Acreditamos que, se dá para imaginar, dá para fazer.

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Wind Turbine Software Operations Engineer (v1578953)

  • Código da vaga: v1578953
  • Nível hierárquico: Pleno
  • Local: São Paulo / SP / BR

- Perform software upgrades on Wind Turbines & Wind farm servers for GE. In addition, you will identify, investigate and drive resolution of systematic software issues across the North America fleet.
- Partner and lead cross-functional teams to drive resolution of technical issues and improvements to our software products. 
- Lead business critical fleet-wide projects and initiatives within the TSO team such as CM&U upgrades, developing new TSO capabilities or improving performance on new units. Develop advanced technical expertise to provide world-class software troubleshooting and support across the fleet. 
- Execute WindSCADA, WindCONTROL, and TurbineCONTROL software upgrades. 
- Support continuous improvement within the software organization including process control, productivity and automation. 
- Identify & escalate customer software issues that arise during and following the software upgrade process within ServiceNow. 
- Maintain relationships with the GE WindSCADA, WindCONTROL and ControlST software development teams. 
- Support revenue growth through the execution of CM&Us and transactional engineering support. 
- Identify, investigate and drive resolution of systemic software issues by leading cross-functional teams on issues within the 8D process. 
- Provide technical resolution to software & hardware customer technical issues through ServiceNow case execution and metrics. - Upgrade software / firmware including but not limited to WindSCADA, VisuPro, TurbineCONTROL (Bachmann & ESS), WindCONTROL & WFMS for wind parks throughout the GE fleet. - - Follow the available upgrade processes and procedures along with performing quality checks to ensure customer satisfaction. 
- Drive continuous improvement within the TSO team on processes & procedures to improve productivity and reduce quality defects. 
- Provide work direction / guidance to the Services SCADA-IM team including but not limited to security policies, user access control, customer communication, and training. 
- Develop training material relative to the software / platforms the TSO team supports that can be used by both internal and external customers.


Qualifications/Requirements

- Bachelor’s Degree in computer engineering, Information technology, electrical engineering or computer science 
- Previous experience with wind turbine software and firmware packages including: WindSCADA, VisuPro, ControlST (ToolboxST, WorkstationST), Bachmann PLC software and tools, Mark VIecontrol systems. 
- Knowledge of Microsoft Windows operating systems (2003 & 2008) including the ability to troubleshoot service and other failures through the use Windows Administrative tools. - Knowledge of Microsoft SQL server 2005, 2008 including the ability to utilize SQL Management Studio to connect to servers and run queries as part of troubleshooting efforts. 
- Experience with Microsoft Reporting Services (2005, 2008). 
- Experience with installation procedures for Microsoft SQL server. 
- Knowledge of general network communications / IT systems (LAN's, WAN's, etc) and troubleshooting tools. 
- Previous experience with external data collection systems such as OPC / ODBC for wind turbine or other power generation systems; detailed understanding of customer uses for these systems.
- Previous experience with database structures, management, and queries. 
- Basic knowledge of electrical power systems and park level control as it relates to wind farms. 
- Six Sigma Green Belt / Black Belt Certification or equivalent quality certification. 

Location: São Paulo/SP

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