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DMRH is advising a large European multinational company in the search of an 

IT MANAGER (v1535919)

Empresa VAGAS 10+
  • Código da vaga: v1535919
  • Nível hierárquico: Gerência
  • Local: São Paulo / SP / BR
  • Data de expiração: 22 de Agosto de 2017

Job Profile:

Strongly focuses on business proximity and demand management.  Manage excellent relationship with executive management of Business Areas, Business Lines and functions in the LAM region to engage in proactive dialogue for future business direction and IT solution & service alignment. Support global or regional activities e.g. rollout of projects.

 Responsibilities:

·         Act as a single point of contact for all executive management in the LAM region

·         Manage the Business Unit  IT resources across the LAM region

·         Be strategic partner for LAM management and discuss and develop a region specific IT strategy (roadmap, health check)  in alignment with global BU and BU IT goals

·         Manage business demands and service requests according to BU IT strategy and regulations

·         Advise and support the business regarding IT services and support needed to fulfill its business goals and targets

·         Advise and support the business regarding the overall IT landscape as well as modularity, flexibility, and cost-efficient provisioning of state-of-the-art IT services

·         Responsible for translating Business demands into IT service requirements to ensure high business satisfaction

·         Collect, translate and deliver subject matter expert knowledge to relevant Business Areas, Business Lines and functions in the regions

·         Manage and track complaints

·         Manage budget planning for the LAM region (budget roadmap)

·         Create transparency about fact&figures as well on business goals and targets

·         IT responsible manager for implementing global initiatives, while ensuring the regional needs are considered

 Qualifications:

·         University degree is a must, in Computer Science or Computer Engineering is preferable;

·         Proven knowledge of dedicated business strategy, processes, products and demands

·         Knowledge of BU IT policies, guidelines, processes and the overall service catalog

·         Broad knowledge of current IT technologies and standards

·         Competences in information and data security

·         Proven ITIL knowledge

·         Good network within BU IT global / region

·         Leadership / motivator / facilitator / team developer skills

·         Collaboration and communication skills across Teams, Departments and Countries, esp. with executives

·         English, Spanish and Portuguese mandatory.

 

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