Lnv84856528494916467

Analista de Prevenção a Fraudes SR (v1405283)

  • Código da vaga: v1405283
  • Nível hierárquico: Pleno
  • Local: São Paulo / SP / BR
  • Quantidade de vagas: 2
  • Data de expiração: 12 de Outubro de 2016
Analista de Prevenção a Fraudes Jr/Pl

Activities:
• Experience in the areas of detection and prevention of fraud, risk analysis and credit, online transaction monitoring and off-line and anti-fraud systems.
• Detecting and preventing fraud in virtual stores, transaction monitoring with credit cards, ideological falsity, self -fraud and account invasion e-commerce.
• Preparation of studies, rules and policies, reports extraction at the conclusion of the complaints investigation work, with suggestions for improvements in processes and analysis tool.
• Monitoring the volume of chargebacks, making reanalysis and recovery values in the identification of commercial disagreements.
• Interface with call center and shop owners, consulting and training via call and on site.
• Mapping of chargebacks processes
• Identification of suspicious profiles and reanalysis of approved transactions or automatically canceled, for calibration of the anti-fraud tool.
Ensure the excellent operation of our customers, defining rules and strategies to meet the KPIs area (% rejection,% Analysis Manual Approval%) decisions based on analysis results.
Negotiations to monitor and implement strategies to positively impact the KPIs.
Generate communication channels with business and risk areas.
Generate Management Report based on the achievement of defined KPIs targets.

Skills:
•Interpersonal relationship
• Focus on results
•Team spirit
• Professional experience in fraud prevention or payment processing preferred but not required
• Ideally combined background of management and payments experience
• Analytical and process-oriented mindset
• Demonstrated desire for continuous learning and improvement
• Payments Industry experience preferred
• Rapid Miner or any data science software proficiency


Education:
• complete higher education
• Desirable Graduate

Languages:
• Advanced English / fluent
• Spanish desirable

Benefits: AM, AO, VT, VR, VA SV
Workplace: Alameda Santos
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